T's + C's

Ellen with Quinn (17 months)

Ellen with Quinn (17 months)

Securing Appointments
To secure your appointment, a non-refundable deposit is required. The amount of the deposit depends on the package or appointment you are booking. If you are booking a package, the non-refundable deposit will be the cost of the first breastfeeding appointment. If you are booking a single breastfeeding appointment or phone/video consultation, the non-refundable deposit will be 50% of the cost of the appointment.

Payments

Upon booking, you will be issued an invoice which you can pay by credit card or direct deposit. The remaining balance must be paid on the day of your single breastfeeding appointment or on the day of your first breastfeeding appointment in your package.If travel charges are applicable, they will be included in your final invoice. 

Cancellation of Appointment
In the event that you need to cancel or reschedule an appointment, at least 24 hours’ notice is required. Less than 24 hours’ notice or failure to keep an appointment (no show) will result in a charge of 50% of the total appointment fee.

Refunds

Refunds will be reviewed and issued on a case by case basis.


Servicing Melbourne's CBD + south-eastern suburbs